There is no single FAIS certificate. What a South African broker needs: FSP licence, RE1 or RE5, qualification, training and a section 13 confirmation.
The RE1 exam for FSPs, key individuals and compliance officers: when to pass it, the 80-question format, the 65% pass mark, the 16 tasks and a study plan.
How the FAIS Ombud works for a South African brokerage: what it can hear, how a complaint moves to a determination, and the file you must produce.
Check your name on the FSCA register: where the FAIS search sits, searching by ID number or FSP number, reading the result and fixing a wrong entry.
The RE5 exam for South African brokerages: who must write it, the two-year deadline, the eight tasks tested, the 33 out of 50 pass mark and a study plan.
The FAIS Act 37 of 2002 for brokers: FSP licence, representatives, fit and proper, compliance officer, five-year records and the FAIS Ombud.
Treating Customers Fairly in South Africa: the six TCF outcomes, what each one asks of a brokerage and the evidence to keep, including on WhatsApp.
Who counts as a representative under the FAIS Act, who the admin carve-out excludes, and what section 13 requires before anyone advises on WhatsApp.
The Long-term Insurance Act sections that still bind South African brokers, from inducements to premiums, commission and lapses, applied to WhatsApp.
What the POPIA Act asks of a South African brokerage: the eight conditions for lawful processing, a practical check for each, and WhatsApp examples.
A representative leaves under a cloud. Section 14 of the FAIS Act tells a brokerage what to do, in what order, and by when to notify the FSCA.
What the FAIS General Code of Conduct requires of an FSP advising on WhatsApp: the five-year rule, electronic records, FSCA inspections and the Ombud.
NIC licensing, the Data Protection Act 2012 and MTN MoMo: how Ghanaian insurance brokers run compliant WhatsApp conversations and collect premiums.
FIMA is in force and NAMFISA is watching conduct. How a Namibian brokerage prepares: licences, debit orders and WhatsApp records that stand up to review.
What a NAICOM-licensed Nigerian broker may send on WhatsApp under the NDPA 2023: servicing versus marketing, consent, opt-outs, third-party motor.
Servicing a policy and marketing a new one differ under POPIA section 69. A practical guide for South African brokers messaging clients on WhatsApp.
