A representative leaves under a cloud. Section 14 of the FAIS Act tells a brokerage what to do, in what order, and inside which deadlines to notify the FSCA.
A marketing message sent to a segment of your book is a financial promotion. What ICOBS 2.2, the Consumer Duty and FG24/1 require inside a WhatsApp message.
PROD 4 makes your commission part of what the customer pays. What a small UK brokerage has to assess, review and be able to show — and where the proof sits.
How a UK brokerage archives client WhatsApp conversations under SYSC 9 and ICOBS, sets a retention policy, handles personal devices and exports evidence for the FOS.
What the FAIS General Code of Conduct requires of an FSP advising clients on WhatsApp: the five-year rule, electronic records, FSCA inspections and the Ombud.
IHK registration under §34d GewO, VVG advice and documentation duties, GDPR consent: what a German brokerage should settle before using WhatsApp.
NIC licensing, the Data Protection Act 2012 and MTN MoMo: how Ghanaian insurance brokers run compliant WhatsApp conversations and collect premiums.
What the Central Bank of Ireland's Consumer Protection Code 2025 means for brokers on WhatsApp: durable medium, informing effectively, DPC and record-keeping.
FIMA is in force and NAMFISA is watching conduct. How a Namibian brokerage prepares: licences, debit orders and WhatsApp records that stand up to review.
How Dutch bemiddelaars and volmacht agents can use WhatsApp within the Wft and AFM supervision: licence scope, duty of care, Autoriteit Persoonsgegevens, iDEAL.
What a NAICOM-licensed broker in Nigeria may send on WhatsApp under the NDPA 2023: servicing versus marketing, consent and opt-outs, third-party motor and payments.
Servicing a policy and marketing a new one are not the same under POPIA section 69. A practical guide for South African brokers messaging clients on WhatsApp.
