WhatsApp Business
Templates in your clients’ languages: what Meta supports, and what it does not
Meta needs one template per language and translates nothing. Which African language codes exist, which do not, and how a brokerage builds a library.
Articles: WhatsApp Business
WhatsApp Business
SIM swap and account takeover: protecting the number your clients message
How a brokerage loses its WhatsApp number to a SIM swap, a phished code or a linked device — the settings that stop it, and what POPIA requires afterwards.
WhatsApp Business
Meta business verification for a brokerage: documents, display name and the blue tick
Registry papers, a recognisable display name, two-step verification: what Meta checks before a brokerage number can scale, and what the badge is worth.
WhatsApp Business
What a brokerage really pays to message clients on WhatsApp
Meta bills WhatsApp per message delivered. Which of a broker’s messages are charged, which are free inside the service window, and how to budget a month.
WhatsApp Business
Messaging limits and quality rating: why your brokerage number gets throttled at month-end
Half the premium reminders did not send. What a WhatsApp messaging limit counts, how tiers and quality rating work, and how to run a month-end batch.
WhatsApp Business
Setting up WhatsApp Business for a South African brokerage: number, opt-in and templates
A step-by-step guide for FAIS-licensed brokerages moving off personal phones: choosing the number, capturing opt-in, writing templates and keeping records.
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