Privacy Policy
Last updated: 28 September 2026
1. Data controller
The controller for data collected via www.oris.ai is, for your region, Peach Bots S.A. (Luxembourg), publisher of ORIS by FCB.ai.
- Address: 18 rue Robert Stumper, L-2557 Luxembourg
- Privacy / DPO contact: privacy@fcb.ai
2. Data we collect
We only collect the data needed to handle your request:
| Data | Source | Purpose |
|---|---|---|
| Name, firm name, phone number, firm size | "See ORIS in action" demo form | Arrange and prepare your demo |
| IP address, approximate country/city, browser type, referring page | Captured automatically on form submission | Security, abuse prevention, request context |
No tracking cookies or third-party analytics are used on this site. A strictly functional cookie (oris_lang) only remembers your language choice. If you message us on WhatsApp, that exchange is governed by WhatsApp/Meta's terms.
3. Purposes and legal bases
- Responding to your demo request and getting back to you — pre-contractual steps / legitimate interest.
- Keeping the site secure and functional — legitimate interest.
4. Recipients and processors
Your data is accessible to the internal teams of Peach Bots S.A. / FCB.ai handling sales follow-up, and to the following technical providers:
- Google Cloud — website and form hosting (Belgium, European Union)
- DigitalOcean — storage of resource requests (server in the Netherlands)
- Telegram — internal notification of demo requests
- Meta Platforms / WhatsApp — messaging, if you contact us via WhatsApp
We do not sell or rent your personal data.
5. Transfers outside your region
The website and requests are hosted in the European Union (Belgium, the Netherlands). The internal notification (Telegram) and, if you message us on WhatsApp, Meta may process data outside your region, under their own terms and safeguards.
6. Retention
Data from demo requests is kept for as long as needed to follow up on your request and the business relationship, then deleted or anonymised.
7. Your rights
Processing is governed by the data-protection regime that applies to your region: the EU GDPR. You have the rights of access, rectification, erasure, restriction, objection and portability, which you can exercise by writing to privacy@fcb.ai.
You may lodge a complaint with the National Commission for Data Protection (CNPD, Luxembourg). ORIS applies the principles of both the GDPR (EU) and POPIA (South Africa) across all of its processing.
8. Security
We apply reasonable technical and organisational measures (HTTPS, access control, data minimisation) to protect your data against unauthorised access or use.
9. Changes
This policy may be updated. The "last updated" date at the top reflects the current version.
10. Contact
For any question about this policy: privacy@fcb.ai, or via the contact form.