Who writes
Content is signed "FCB.ai, ORIS editorial team". It is published under the responsibility of the publisher, Peach Bots S.A. (Luxembourg Trade and Companies Register B254034), trading as FCB.ai, which is also the publication director (see About and the legal notice). The byline is the team's: we do not attribute titles or qualifications to anyone.
How topics are chosen
New content starts from questions that insurance professionals actually type into search engines: queries seen in the site's Search Console and in our keyword research tools. We write for brokerages and intermediaries, never for consumers shopping for insurance. One question, one page: before writing, we check that no page on the site already covers the same intent, even phrased differently.
Sources we accept
- Legislation and authorities: insurance regulators (FSCA, IRA, NAICOM, NAMFISA, CIMA, ACAPS, ACPR…), data protection authorities (Information Regulator, CNIL…), legislation (official gazettes, EUR-Lex).
- Meta's official documentation for WhatsApp Business (message categories, templates, messaging limits).
- Recognised bodies: GSMA, OECD, World Bank, Swiss Re Institute, Atlas Magazine.
- Academic studies only with a verified DOI or PubMed reference; otherwise, no link.
Every article and comparison lists its references at the end of the page; every country page links to the regulator and the data protection authority. A precise figure is only published with its source; when a text does not set an exact deadline, we say so rather than invent one.
Checks before publication
- Sources are opened and checked before publication; DOIs are verified against Crossref.
- The text is compared with neighbouring pages on the site to rule out duplicates.
- Everything said about ORIS comes from our internal product sheet, drawn from the application itself: no feature is promised if it does not exist (see "What ORIS does not do" on the About page).
- Before every deployment, the whole site goes through automated checks: internal links, dates, tags and structured data.
Dates, updates and removals
"Published on" is the date the page first went online; "Updated on" only appears when the page's content has changed, never for a mere site deployment. The same dates feed the sitemaps. Outdated content is updated; a page that no longer adds anything of its own is removed rather than kept.
Independence
No sponsored content, no paid links. Comparisons are published by the company behind ORIS: each one states when the other option is the right one and contains no invented prices, ratings or reviews.
Report an error
Spotted something inaccurate or out of date? Write to hello@fcb.ai (legal matters: legal@fcb.ai) or use the demo form, with the address of the page. We check against the official source and correct the page; when the text changes, its update date changes too, and any correction to a fact or a source is added to the log below.
Log of corrections and notable updates
Newest first. Each line matches an actual change to the site.
| Date | What changed |
|---|---|
| 187 addresses removed because they added nothing of their own: the 40 glossary terms (80 pages in French and English) merged into a single page per language, 36 redundant message-template pages, 20 country pages for non-French-speaking Europe (10 countries, in French and English) and 51 English articles written for the English-speaking European market. Links pointing to them were rewritten. | |
| Sources: dead reference links fixed on 6 articles (ARTCI page and Atlas Magazine articles had moved); two FSCA PDFs that no longer exist and a link to the CIMA Code whose host no longer responds were removed. Each article keeps 2 to 3 verified sources; text unchanged. | |
| 71 pages outside the markets we cover (51 articles for English-speaking Europe and the pages of 10 non-French-speaking European countries, 20 pages in French and English) excluded from search engine indexes (robots tag), before their removal on 26 October. | |
| Country pages: a "Key points" box and official sources (regulator, data protection authority, legislation) added to the 26 remaining African country pages, in French and English, each address checked on the day. | |
| Country pages: a "Key points" box and verified official sources added to 9 priority pages (South Africa, Botswana, Namibia, Kenya, Senegal, Ivory Coast, Cameroon, France, United Kingdom); byline and publication and update dates shown on every page. | |
| Legal notice and privacy policy aligned with fcb.ai: publisher Peach Bots S.A. (RCS Luxembourg B254034), FCB.ai contacts, Google Cloud hosting. | |
| About page aligned with the actual product: connecting to a brokerage's existing tools is scoped per project; out of the box, data moves by CSV import and export. | |
| Internal product sheet, the basis of everything this site says about ORIS, brought back in line with the application: it described behaviour (AI processing, send scheduling, audiences) that had changed since 24 August. | |
| Dates: the update date of pages and sitemaps now comes from the content, no longer from the date the site was deployed. |
Content updated after publication
List computed from the update dates shown on the pages.
- · AI drafts and auto-replies in a brokerage: what the compliance officer should sign off
- · Buying a book of business: moving clients, consent and the WhatsApp inbox
- · Debarring a representative under FAIS section 14: the order of events, and the file
- · Funeral cover for brokers: running claims and premium collection on WhatsApp
- · FIMA and NAMFISA: preparing a Namibian brokerage for conduct supervision and WhatsApp records
- · A client complains about a declined claim: National Financial Ombud or FAIS Ombud, and the records to keep
- · Sasria cover at renewal: what it covers, the 2026 wrap cover and the checks a commercial broker should run
- · WhatsApp Business API pricing: what a brokerage really pays to message clients
- · Hail, flood, storm: running a claims surge without losing the book
- · Debit order disputes in South Africa: the 60-day rule and the mandate trail a brokerage needs
- · RAF claim after a crash: what a South African broker tells an injured client, and where the brokerage stops
- · Record of advice under the FAIS General Code of Conduct, when the sale happened on WhatsApp
- · Medical scheme broker fees in 2026: what a healthcare book actually pays
- · The POPIA Act for South African brokers: the eight conditions for lawful processing and what each asks of you
- · The Long-term Insurance Act 52 of 1998 for brokers: the sections that still apply, and how they show in chats
- · The FAIS Act explained for insurance brokers: FSP licence, fit and proper, records and the Ombud
- · Treating Customers Fairly (TCF): the six outcomes, applied to an insurance brokerage
- · RE5 exam for South African representatives: who writes it, the pass mark, what it covers and how to pass
- · FSCA register search: how to check your name, an FSP or a representative, step by step
- · FAIS Ombud: how a complaint against a brokerage is handled, and how the broker should answer it
- · RE1 exam for South African FSPs and key individuals: who writes it, the format, the 16 tasks and how to pass
- · FAIS certificate for South African brokers: requirements, exams and registration
- · 23 country pages : Belgium, Benin, Botswana, Burkina Faso, Cameroon, Côte d'Ivoire, Democratic Republic of the Congo, France, Gabon, Ghana, Kenya, Luxembourg, Mali, Morocco, Namibia, Nigeria, Senegal, South Africa, Switzerland, Togo, Tunisia, Zambia, Zimbabwe
- · 14 country pages : Algeria, Angola, Chad, Congo-Brazzaville, Eswatini, Guinea, Lesotho, Madagascar, Mauritius, Mozambique, Niger, Rwanda, Tanzania, Uganda
This content is for information: it does not replace legal advice, the texts that apply in your country or your regulator's guidance.
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